Reference

What the Legal Terms Mean for Your Account

Your access to 350 bd depends on the laws that apply where you are. These terms cover account rules, data handling, and what we expect from you — and what you can expect from us.

Account Eligibility RulesData Handling PolicyJurisdiction-Dependent AccessbKash, Nagad, Rocket ContextYour Rights and Choices
350 bd What the Legal Terms Mean for Your Account
HOW WE HANDLE DATA

Data, Cookies, and Account Security

We take a practical approach to data handling — collect what we need, keep it for as long as the law requires, and let you request changes or deletion through support. Your account and wallet data are stored securely and never sold to third parties.

Data Retention We keep account and transaction data for the period required by applicable law. After that period, data is deleted or anonymised unless an active dispute requires it.
Cookies and Tracking We use session cookies to keep your account logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences from your browser settings.
Account Security Your account is protected by OTP verification on login. If you notice any unrecognised activity, contact support immediately and we will lock the account while we investigate.
Data Requests You can request a copy of your account data or ask us to correct inaccurate details by contacting support. We aim to respond to data requests within the timeframe local law requires.
CONTACT OUR TEAM

Reach Us About Legal or Account Matters

If you have questions about these terms, your data, or your account status, our support team handles legal and account queries directly. You can reach us through the channels below — we aim to respond to account and legal questions as a priority over general enquiries.

Team online

Live Chat

Open the chat widget from your account dashboard. Legal and account queries are flagged for the account team automatically.

Email Support

Send account or legal questions to our support address via the contact form on the platform. Keep your registered number handy for faster verification.

Account Help Centre

The Help Centre covers account eligibility, wallet verification steps for bKash and Nagad, and how to request data changes.

Common Questions About Our Legal Terms

These are the questions we hear most often about account eligibility, data handling, and how these terms apply to your use of the platform.

Account creation is open to eligible individuals where local law permits access. You confirm your own eligibility when you register. We do not accept accounts from restricted regions.

We collect account registration details, login activity, and wallet transaction records from bKash, Nagad, or Rocket. This data is used for verification, fraud prevention, and account management.

Yes. Contact our support team and request data deletion. We will remove your data subject to any retention period required by law or an unresolved account dispute.

Updated terms are posted on this page with the revision date shown. Continued use of your account after the update is posted means you accept the revised terms.

Yes. Availability depends entirely on your local law and eligible region. If access is restricted in your location, you should not attempt to use the platform.

Transactions from unregistered wallet numbers will not be credited and may trigger an account review. Contact support to update your registered wallet number before making a transfer.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.