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Terms Conditions for Your 350 bd Account

These terms set out how your account works on 350 bd — what you agree to when you register, how deposits and withdrawals through bKash, Nagad or Rocket are handled, and what happens if something needs resolving.

Account access rulesPayment obligationsDispute resolutionEligibility criteriaPlatform responsibilities

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ACCOUNT SAFEGUARDS

How We Protect Your Rights Under These Terms

We handle your data, payments and account activity in line with these terms and our privacy policy. Your login credentials are encrypted, bKash and Nagad transactions are logged for audit, and we retain records only as long as regulatory and operational needs require. If you want to request account closure, data export or correction of personal details, contact support with your account email and we will guide you through the process.

Data handling

We collect your email, mobile number, payment details and game history to operate your account; we do not share this data with third parties except payment processors and where local law requires disclosure.

Payment logs

Every bKash, Nagad and Rocket transaction is recorded with timestamp, amount and status so you can verify your deposit and withdrawal history at any time through the account wallet page.

Account retention

We keep your account data for as long as you hold an active balance or have pending disputes; after closure, transaction records are archived for the period local law and our payment partners require.

Your requests

You can ask for a copy of your personal data, request corrections to your profile, or close your account permanently by contacting support; we process these requests within seven days once identity is confirmed.

TERMS QUERIES

Get Help with Terms & Conditions Questions

If any clause in these terms is unclear or you need to discuss account restrictions, payment disputes or eligibility, our support team can walk you through it. Reach us by live chat for immediate answers, email for detailed queries with attachments, or check the FAQ for common term-related questions before you write in.

Team online

Live chat

Open the chat bubble in your account lobby and ask about specific terms, payment obligations or dispute steps — our team replies in minutes and can pull up your account history if needed.

Email support

Send term-related questions, verification documents or formal dispute notices to our support email; we respond within one business day with a written explanation you can keep for your records.

FAQ library

Browse answers to the most common terms questions — account closure rights, bonus forfeiture rules, withdrawal limits and more — written in plain English and updated each quarter.

How These Terms Apply to You

350 bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on 350 bd, you accept these terms in full. They govern everything from login credentials and payment processing through bKash, Nagad and Rocket to game outcomes, bonus eligibility and account suspension. Your use of our platform depends on local law and eligible

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regions in Bangladesh — if online gaming is restricted where you are, you must not register or play. We may update these terms from time to time; continued use after an update means you accept the new version. You remain responsible for keeping your login details
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secure, verifying your identity when requested, and using the platform only for your own personal entertainment. Any attempt to manipulate game outcomes, create duplicate accounts, or process fraudulent payments will result in account closure and forfeiture of balances. We aim to process withdrawals promptly once verification
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is complete, but payout timing depends on your chosen method and any checks our payment partners require. Disputes are handled by our support team first; if we cannot resolve an issue internally, you may seek independent advice under the laws of your jurisdiction. These terms are
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provided in English; if you do not understand any section, contact our support team before you proceed.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions Questions Answered

Minor breaches like a duplicate login or small verification delay usually get a warning email and a chance to correct. Serious violations such as fraud, account sharing or bonus abuse lead to immediate suspension and balance forfeiture.

We post any term updates on this page and send an email to your registered address. Continued use after the update date means you accept the new version; if you disagree, close your account before the change takes effect.

Once our internal process is exhausted, disputes fall under the jurisdiction where you reside. We recommend seeking independent legal advice if you need to escalate beyond our support team.

Your eligibility depends on local law and the region you access from. If online gaming is restricted where you are, you must not register or deposit; violating this term voids your account and any winnings.

We collect your email, mobile number, payment method details, device information and game history to operate your account, process bKash and Nagad transactions, and meet any regulatory obligations that apply.

Yes. Contact support, confirm your identity, and request closure; we will process any pending withdrawals to your verified bKash, Nagad or Rocket account and then close your profile within seven days.

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